Mercedes Issues eCall Recall

  • Luxury auto manufacturer Mercedes-Benz AktienGesellschaft has recalled above a million vehicles following the discovery of an emergency call procedure fault.

    A glitch uncovered in the eCall element usually means alerts sent from the automobile to unexpected emergency companies in the function of an incident may well contain incorrect data pertaining to the vehicle’s place.

    The software program-related bug impacts 1,292,258 cars in the United States made from 2016 by way of 2021. Among the the automobiles afflicted are the A-, B-, C-, E-, GT-, S-, SL-, and SLC-course CLA- and CLS-course and G-, GLA-, GLB-, GLC-, GLE-, and GLS-course.

    According to the defect report issued by the Countrywide Freeway Website traffic Safety Administration (NHTSA), “both an licensed Mercedes-Benz supplier or an above-the-air (“OTA”) update will update the software package of the communication module for the automatic crisis get in touch with system on the affected vehicles.

    “All clients will be mailed recall notification letters as expected below federal laws. For motor vehicles with a ‘Mercedes Me’ subscription company, the software update will be performed OTA and so a vendor stop by is not expected.”

    Mercedes in the Uk explained to the BBC: “This software package update will also be applied in other countries and we are in close get in touch with with the regional authorities.”

    An investigation into the fault was released by Mercedes in Oct 2019 following the eCall center noted a solitary instance in Europe of the automatic eCall technique relaying an inaccurate vehicle placement.

    Mercedes discovered that it experienced no report of the eCall method behaving in a identical way for the duration of any of its internal tests, which includes through vehicle crash assessments in various eventualities.

    “MBAG commenced to work carefully with the provider in diverse test environments and tried to replicate and fully grasp the party,” wrote the NHTSA.

    “In depth examination of the prospective habits of the ability supply and the interaction module ultimately observed how the computer software structure of the communication module impacted the relay of spot information for the one European circumstance.”

    No reported incidents of the eCall system’s sending incorrect site facts have been recorded in the United States. Up to date application in the production system from January 29, 2021, makes certain that the fault can no lengthier come about.